Learning Experience Design (LXD): A Day in The Life


Linda Daniels
Associate Director, Experience Architect in Global Learning & Developement


November 19, 2020 - 11:30 AM


November 19, 2020 - 12:30 PM

Learning Experience Design (LXD): A Day in The Life

Thursday, 19 November 2020 – 11:30 AM EST (GMT-5)

Creating amazing learning experiences that drive engagement and behavior change with measurement that matters is a tremendous, yet very rewarding undertaking. Before we can sketch out our first idea, we need to align a diverse group of stakeholders, identify business and learning strategies with data driven insights to ensure achievement of goals based on needs analysis, organizational culture & structure, personas, change tolerance, trends and incentives–not to mention the “adoptability” of ‘modern learning’. As information architects, we are problem solvers who focus on the overall ‘opportunity’ to map out what is needed before we can design a plan on how to get there.

In this webinar we’ll talk about how to get started identifying all the ‘players’ involved with an initiative, the critical need for good performance consulting, managing difficult conversations, and how to build credibility and trust with brand new teams. We will also review some of the steps including Learner Journey Mapping, Experience Design, and Wireframing & Prototyping. And how having the ‘right people’ in the room is critical to ensure success.

This is an opportunity to learn how user experience design and writing for training, instructional design, and technical writing come together.

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

When will I receive the GoTo Webinar/GoTo Meeting instructions for an event?

Registered attendees will receive the GoTo Webinar instructions three (3) hours before the webinar begins.

Registered attendees will receive the GoTo Meeting instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access GoTo Webinar or GoTo Meeting, STC’s online meeting space. Check system requirements for GoTo Webinar and GoTo Meeting prior to joining. GoTo Webinar and GoTo Meeting are a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC’s course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.

Have an Education Question? Contact Us!


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