Pushing Syrup through a Straw: More Content than Capacity

Speakers

Rahel Bailie
Chief Knowledge Officer, Scroll LLP

Start

February 15, 2017 - 2:00 PM

End

February 15, 2017 - 3:00 PM

Pushing Syrup through a Straw: More Content than Capacity

We’ve all been there – your department is asked to do more with less: produce exponentially more content with less resources. Your company may have added new products, or a new product line, with all of the new content that entails. They could be branching out into new content areas: video! social! training! There is much enthusiasm until the reality of creating and maintaining all of this content hits home. Then, your job becomes the never-ending task of tracking down, updating, and maintaining content in the various places it’s been published.

  • How do you cope when you’re not in a position to say no? There are many ways to solve a problem, and in this case, several aspects that can contribute to solving this particular one. In this presentation, we examine the most common capacity problems: changing products and changing resource levels. We will look at several methods of addressing the problem, which can be used in tandem with each other. We will also touch on four common ways of “working smarter, not harder” to align capacity with content production

Participants will learn:

  • The two most common aspects of capacity problems.
  • Five interconnected solutions to address problems, in different contexts.
  • Four techniques for focusing on “smart work.”

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