February 15, 2017 - 2:00 PM
February 15, 2017 - 3:00 PM
Pushing Syrup through a Straw: More Content than Capacity
We’ve all been there – your department is asked to do more with less: produce exponentially more content with less resources. Your company may have added new products, or a new product line, with all of the new content that entails. They could be branching out into new content areas: video! social! training! There is much enthusiasm until the reality of creating and maintaining all of this content hits home. Then, your job becomes the never-ending task of tracking down, updating, and maintaining content in the various places it’s been published.
- How do you cope when you’re not in a position to say no? There are many ways to solve a problem, and in this case, several aspects that can contribute to solving this particular one. In this presentation, we examine the most common capacity problems: changing products and changing resource levels. We will look at several methods of addressing the problem, which can be used in tandem with each other. We will also touch on four common ways of “working smarter, not harder” to align capacity with content production
Participants will learn:
- The two most common aspects of capacity problems.
- Five interconnected solutions to address problems, in different contexts.
- Four techniques for focusing on “smart work.”
Frequently Asked Questions
When do education events take place?
Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).
A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.
When will I receive the Adobe Connect instructions for an event?
Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.
Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.
To participate in a webinar and an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.
I registered for an online course, what are my next steps?
Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC's course management site, which attendees will receive the login instructions two (2) days before the course begins.
If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.
I registered for a webinar, but will be unable to attend. Will a recording be available?
If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.
I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?
If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.
I want to take a specific course that isn't listed online. Will it be offered in the future?
STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.
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