FREE for STC Members: Reflecting Backward, Thinking Forward


Saul Carliner
Karen A. Schriver, PhD
Senior UX Writer, DigiCert


March 15, 2023 - 1:00 PM


March 15, 2023 - 2:00 PM

Reflecting Backward, Thinking Forward:  A conversation about 70 past and 70 future years of technical communication.

Wednesday 15 March 2023; 1:00 to 2:00 PM Eastern time (GMT -4)

What has propelled technical communication to its current point and what is on the horizon for the field? Discuss these issues with three researchers and STC Fellows who have followed the field for decades and, in the process, gain insights for charting your career moves, considering your role in the larger community of technical communicators, and appreciating the significance of the milestone anniversary that STC celebrates this year.


About the Presenters

  • Karen A. Schriver, PhD. Schriver’s skill in making content clear, compelling, and usable developed over years of professional experience around the globe. But like many of us, she found that personal experience in communication design—while essential—was not enough. She combined personal experience with the empirical literature on writing and design to create Dynamics in Document Design: Creating Texts for Readers. As one of the first books to explore the research on integrating text and graphics, reviewers called it a landmark. Karen is an STC fellow who has won fourteen international and national awards for her work. She is a former professor of rhetoric and information design at Carnegie Mellon University in Pittsburgh, Pennsylvania. Karen is writing a new book about ways to reach busy readers and add value to professional communications through evidence-based information design and plain language. When she is not running to catch a plane, she can be found frolicking along the Allegheny River with her giant white dog Juno.
  • Ginny Redish, PhD has been a passionate evangelist for plain language and usability for more than 40 years. In her long career, Ginny has helped many companies, nonprofits, and government agencies create clear documents, forms, and websites. In her “semi-retirement,” Ginny continues to give occasional workshops, work on a few projects, and volunteer for professional organizations. Among her many awards from technical communication and user experience organizations, Ginny is especially proud of being an STC Fellow as well as recipient of an STC President's Award and the STC Ken R. Rainey Award for Excellence in Research. In her numerous papers, book chapters, in-person trainings, and webinars, Ginny has given insights and guidance on clear technical writing, content strategy, content as conversation, usability testing, writing for the web, and other relevant topics. Reviewers have called Ginny's most recent book, Letting Go of the Words — Writing Web Content that Works, “amazingly helpful,” “the best book,” “the definitive book for web writing.” And, as one reviewer wrote, “the principles also work on paper.”
  • Saul Carliner, PhD, CTDP is a professor and chair of the Department of Education at Concordia University in Montreal. He specializes in the design of communication and instructional materials for the workplace, the management of groups that produce these materials, and related issues of professionalism and policy. He also an instructor for STC’s certificate programs and advises leaders on communications and learning strategy. Carliner's books include the newly published Career Anxiety–Guidance for Tough Times (with Margaret Driscoll and Yvonne Thayer), the best-selling Training Design Basics, award-winning Informal Learning Basics, and the classic Techniques for Technical Communicators (with STC Fellow Carol Barnum)He has received the Kenneth Rainey Award for Excellence in Research, Jay Gould Award for Excellence in Teaching, Concordia Alumni Award for Teaching, Concordia University Provost’s Circle of Distinction, two STC chapter service awards, CNIE Award of Excellence in Instructional Design, and several Best in Show awards in STC competitions.  He is president of the Canadian Network for Innovation in Education, past Editor-in-Chief of the IEEE Transactions on Professional Communication, Fellow and past board member of the Institute for Performance and Learning, and a Fellow and past international president of the Society for Technical Communication.

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