Stay Flexible to Stay Employed


Erin Friday
Research IT Documentation Specialist, RTI International


December 5, 2018 - 2:00 PM


December 5, 2018 - 3:00 PM

Stay Flexible to Stay Employed

Employment is certainly preferred over the inverse, but staying flexible and accepting new tasks in addition to your regular technical communication work can help you grow your skills and career as well. Throughout my career, I’ve seen many technical communicators come and go (myself included) and found that taking the initiative, being a team player, and volunteering for and accepting new and additional tasks will help you improve your documentation, stay relevant in the company, get promoted, and directly ensure you remain employed.

Because technical communicators have so many transferable skills (excellent verbal and written communication skills, understanding of the user experience, attention to detail, etc.), it’s logical that managers would seek us out for additional tasks, such as:

  • Gathering requirements
  • Testing software
  • Leading projects as Project Managers and Scrum Masters
  • Managing Web content
  • Writing Standard Operating Procedures (SOPs)
  • Working the Help Desk
  • Training users
  • Editing all user communications, including emails and marketing materials
  • Managing personnel

In this session, you will learn how to do the following using your existing set of skills:

  1. Become indispensable at your company so you can stay employed and get promoted.
  2. Grow your skills and career.
  3. Break into other fields, such as project management, training, testing, requirements, and personnel management.

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

When will I receive the Adobe Connect instructions for an event?

Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.

Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC's course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.

Have an Education Question? Contact Us!


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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.