Understanding Users Through Ethnography and Modeling

Speakers

Jim Jarrett
Presenter

Start

May 1, 2010 - 2:00 PM

End

May 1, 2010 - 3:00 PM

Address

9401 Lee Highway, Suite 300, Fairfax, VA 22031   View map

Great product design starts with a deep understanding of the work that users do in the real world. Build your understanding through observation, interviews, surveys, and artifact collection. Share your understanding with KJ analysis, personas, and scenarios. Validate and prioritize your understanding with follow-up surveys.

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Website

www.stc.org

Phone

+1 (703) 522-4114

Email

education@stc.org