May 1, 2010 - 2:00 PM
May 1, 2010 - 3:00 PM
Address9401 Lee Highway, Suite 300, Fairfax, VA 22030 View map
Great product design starts with a deep understanding of the work that users do in the real world. Build your understanding through observation, interviews, surveys, and artifact collection. Share your understanding with KJ analysis, personas, and scenarios. Validate and prioritize your understanding with follow-up surveys.