UX Writing: Leveraging Tech Comm Skills to Boost the User Experience


Jessica Kreger
Content Strategy Consultant


June 25, 2024 - 1:00 PM


June 25, 2024 - 2:00 PM

UX Writing: Leveraging Tech Comm Skills to Boost the User Experience

Tuesday, 25 June 2024;  1:00 to 2:00 PM Eastern time

The field of user experience (UX) writing has gained popularity in recent years, and technical communicators are ideally positioned to leverage their skills to optimize products. This introductory webinar is perfect for technical communication professionals who are new to the field or are interested in moving into UX writing. Not only will you learn basic UX writing terms and design principles, but you’ll also find out how to collaborate with product teams, and discover tools that can help launch your career.


  1. Learn foundational UX writing terms and best practices.
  2. Discover ways to incorporate elements of user interface (UI) design to improve the user experience.
  3. Explore common UX writing career paths.

Attendee Takeaways:

By the end of this session, attendees will take away:

  • An understanding of UX writing guidelines and processes.
  • Examples of high-quality UX writing in action.
  • Tools and strategies for working with product teams


For current CPTC certificants: This webinar provides 2 CEUs for recertification in the Project Analysis, Project Planning, Content Development, Written Communication, Visual Communication, and Content Management core competency areas.

Frequently Asked Questions

When do education events take place?

Webinars are held on a variety of days. The times are always published as Eastern time (GMT-5/-4)

A majority of online courses are held at times as to not conflict with webinar times.

When will I receive the login instructions for an event?

Registered attendees for webinars will receive a confirmation shortly after they have completed the registration. Logon instructions for the live program will be sent at least one (1) day before the webinar begins.

Registered attendees for online course will receive the logon instructions for the live sessions and learning management site at least one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access Zoom, GoTo Webinar, or GoTo Meeting, STC's online meeting space. Check system requirements for GoTo Webinar and GoTo Meeting prior to joining. GoTo Webinar and GoTo Meeting are a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. Attendees will receive the login instructions for STC's learning management site at least one (1) days before the course begins.

I registered for a webinar, but will be unable to attend. Will a recording be available?

All webinar registered attendees receive an email with a link to the recording, and an evaluation link following the webinar.

I registered for an online course, but cannot attend at that time. Will I receive a refund?

If you are unable to attend the live sessions for an online course, the instructor may allow you to view the recordings of the sessions as an alternative. If you decide you want to cancel your registration you must do this prior to the second session. You will receive a refund, minus a $75 administrative fee. STC will also consider transferring your registration fee to another online course. This option is available only for courses in the same calendar year.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC may offer it again in the following year.

Have an Education Question? Contact Us!


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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.