Work Globally, Live Locally

Speakers

Kate Bowerman
Staff Technical Writer, Salesforce
Joan Carter
Senior Technical Writer, Salesforce
Melissa Kulm
Staff Technical Writer, Salesforce
Karen Marginot
Staff Technical Writer, Salesforce

Start

October 26, 2016 - 2:00 PM

End

October 26, 2016 - 3:00 PM

Work Globally, Live Locally

If you’re a technical communicator who isn’t co-located with your team, you might find yourself encountering time zone, connectivity, culture, and other issues. These issues, on top of the usual issues of getting timely review feedback and being recognized as a team member, can make it difficult to succeed.

This webinar introduces you to new tools and processes that put you in the driver’s seat. Four experienced technical communicators with 30 years of collective experience working remotely will share their real-world success stories and tips for getting visibility and recognition as a full-fledged member of a global team. Areas covered include how to leverage online tools such as Gchat and Google Hangouts to stay engaged, how to run and attend meetings effectively (“can you hear me now?”), and how to participate in and foster team culture with global team members and stakeholders.

In this webinar, you’ll learn how to:

  • Stay visible and engaged with your stakeholders and teams
  • Participate in and foster a healthy team culture
  • Stay focused when working from home

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

When will I receive the Adobe Connect instructions for an event?

Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.

Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access Adobe Connect, STC’s online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC’s course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.

Have an Education Question? Contact Us!

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