2019 Honorees for Outstanding Magazine Article
Jenifer Schlotfeldt and Courtney Bittner for their article, “How Can You Leverage Data to Know You Have Effective Content?” in the September 2018 issue of Intercom.
Citation: For showing how IBM increased its focus on customer’s experiences with technical content and for distilling that case study into practical advice for improving content strategy.
2019 Honoree for Outstanding Guest-Edited Issue
Mark Lewis for the September 2018 issue of Intercom with a theme of “The Value of Content.”
Citation: For engaging the complexities of measuring and articulating the value of technical content and offering practical yet innovative solutions for addressing this important issue within organizations.
Please consult the guidelines for the complete nomination process.
Who is eligible: Intercom authors and guest editors
Who may nominate: Intercom Award committee
Due date for nominations: February 2019
Honorees notified: After vote by STC Board of Directors, usually March
Award Presented: At the Honors Event at the STC Technical Communication Summit
Previous winners of the Intercom Awards