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STC Announces Andrea Ames as the Next Editor of Intercom

STC is pleased to announce that Andrea Ames has agreed to serve the technical communication community as Intercom magazine’s new Executive Editor. “We are very excited to bring Andrea onboard as editor of Intercom. She impressed the members of the search committee with her enthusiasm for the editorship and her strong vision for the magazine,” said CEO Liz Pohland. “As outgoing editor, I feel very confident in passing the reins to Andrea, because she has global technical communication and content strategy experience, has wide contacts within the industry, and is admired by the STC membership for her contributions to the Society. In addition, she already has some terrific ideas for the 2018 editorial calendar.”

Andrea had this to say about her new position:

I’m honored to be asked and thrilled to accept the Executive Editorship of Intercom. Already a very valuable source of information for STC members, I see Intercom becoming even more vital to the larger technical communication industry, which is really exciting to me! Liz and the STC staff, with input from the Intercom advisory committee, have already taken the magazine to amazing heights, and they will be a tough act to follow.

In 2018, I hope to leverage that great work and perhaps explore some topics in more depth or maybe some topics that haven’t been covered before. I’m lucky to have a few exceptional guest editors lined up already, and I want to bring some new voices to the magazine, to STC, and to the technical communication industry.

I hope everyone will take a look at the Editorial Calendar (see p. 5) and consider contributing an article in 2018. I also hope that everyone will find something new and intriguing, as well as valuable, in the upcoming year’s issues.

Andrea is a Content Experience Strategist and Founder and CEO of Idyll Point Group, where she advises and assists executives and managers to build content organizations that have measurable business impact, as well as providing content strategists with apprenticeship-style coaching to develop the skills to lead businesses in content strategy. She is also a Certified Online Training Professional and the curriculum designer and Program Chair for the UCSC Extension in Silicon Valley certificate program in technical writing and communication, where she teaches content design and architecture, human factors, and usability courses.

Andrea is a Fellow and past President of STC, a Distinguished Engineer of the ACM (the first content professional to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations.

When she’s not advising content leaders or teaching technical writers, Andrea teaches quilt making and design, kayaks, SCUBA dives, and walks her dogs—typically while binging on podcasts and audio books. You can reach Andrea on Twitter @aames, LinkedIn at, her website, or via email at

Please join us in warmly welcoming Andrea as the next Intercom editor!

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