The authors have a number of virtual conversations about how content consumers define content quality.
Category - Features
Ben explains why traditional documentation methodologies cannot support mass changes, but open source can.
Lisa examines how usability testing is one methodology from user experience design that has helped her improve document quality though a new understanding of...
Rochelle looks at what the term “quality” has meant in documentation over time, what it means now, and how that compares with ideal documentation.