By Nithya Krishnan Consider a regular morning at work. You’ve been in the job long enough to perform both simple and complex tasks each day. You’ve excelled at...
Category - Features
By Dr. Liz Herman | STC Associate Fellow Earlier this year, three organizations in the Washington, DC, area held events that were ideal for technical...
By Jenifer Schlotfeldt and Nic Sauriol As COVID-19 wreaked havoc on the world, IBM had to make the difficult decision to cancel its annual customer conference...
By Nicky Bleiel | STC Fellow Thirty years ago, a landmark book in the field of technical communication was published—The Nurnberg Funnel: Designing Minimalist...
By Danielle Feldman Karr The “customer-centric” business model has been growing over the past decade as both a popular buzzword and a corporate philosophy...