If you Google customer experience, you might be disappointed, as I was, to find that Marketing is considered the holders of the keys to customer experience...
Category - March/April 2020
By Todd Thalimer | STC Member I vividly remember the night that I first gazed into the heavens through a telescope. It was a cool spring evening in 1986 in...
By Anna Lerew-Phillips | Guest Columnist Medical communicators, such as writers, editors, and journalists, produce a variety of materials for different...
By Cindy Currie | STC Fellow and Kit Brown-Hoekstra | STC Fellow One of my goals this year is to improve my productivity. What recommendations do you have...