This is a book about change—societal and organizational—and what associations must do to deal with this. New membership models can help associations survive...
Category - May/June 2018
In this month's Ask a Tech Comm Manager, Cindy and Kit answer questions about moving to Agile, restructuring teams, and doing freelance work when you have a...
Are resources on metrics important? They are, according to the 2017 DITA Satisfaction Survey by Scott Abel. In this survey, two of the top five “Biggest...
Usability is about context. If you know where someone performs a process, you can develop materials for that setting. The idea is conforming content to context...
Being an introvert doesn’t preclude you from becoming a leader and influencer, particularly in tech comm. The author talks to introverted leaders about how...