This column examines how cognitive factors can affect technical communication and design processes.
Category - November 2019
In the digital age, change happens quickly. This column features interviews with the movers and shakers—the folks behind new ideas, standards, methods...
Becoming familiar with marcomm and learning management from a technical writing background made me realize that other technical communicators could also adapt...
Ulrike looks at how public standards, rather than being restrictive, can actually make content more suitable for omnichannel distribution.
Personalization of content needs content engineering. Lisa shares her experiences managing complex, ever-growing content challenges.