For generously sharing your expertise and inspiring technical communication learners and practitioners, for building bridges to their clients, and for your enduring commitment and contribution to the Manitoba Chapter and Society.

Susan M. Haire has worked as a technical communicator for over 27 years. Since collaborating to found STC Manitoba Chapter 25 years ago, Susan has remained active in the chapter and in volunteer technical communication pursuits. She served as a chapter executive for over seven years—chair of the Consultants and Independent Contractors SIG, chapter president, and secretary. She is a recipient of the chapter President’s Award (1998) and the Distinguished Chapter Service Award (2001). She has been a source of vitality in the profession through presentations at chapter meetings, local conferences, regional conferences, and the STC Summit. Recently, she saved the chapter by inspiring the revival of its program to attract younger participants.

Susan played a vital role in establishing the Technical Communication Diploma program at Red River College, the first full-time credential offered in Manitoba, and continues to serve on the Program Advisory Committee. Susan has consistently led the way building bridges to our employers and clients to advance their understanding of the work of technical communicators and why that work should be valued.

While a proprietor of her own company, Susan was asked by a client, a publishing company, to author several software self-teaching guides on subjects ranging from desktop publishing to WordPerfect, one of which became a Canadian best seller. Throughout her career working for other companies, Susan has led several challenging and interesting projects. She has received awards in both fiction and nonfiction. At present, she works for Manitoba Public Insurance in Winnipeg, Manitoba, Canada.