Now more than ever, technical communicators must find ways to recession-proof jobs and careers, use scarce resources strategically, and find new ways to demonstrate business-critical value-add. At the same time, you must maintain your role as end-user advocates by identifying innovative ways to improve the usability of your products and information. The good news is that the tried and true technique of using scenarios to define an information architecture can solve all these challenges! Join Alyson Riley and Diedre Long for the live Web seminar Scenario-Based Information Architecture on Wednesday, 29 June, from 1:00-2:00 PM EDT (GMT-4) to learn how.
This practical session will teach you about scenarios—what makes an effective scenario, how to create or adapt scenarios for your use, how to employ them to develop an information strategy, and techniques to get extra value from scenarios. Come see how scenarios can empower you to make meaningful change in your work environment!