Every few years, new computer interaction paradigms are introduced. Mediated communication networks have become mainstream. Moving from the human-computer interaction to the human-network interaction, socio-technical design looks at the exchange of information within mediated communication networks, and sets the groundwork for group interaction within these environments. Join Phylise Banner in examining this, with the live Web seminar Socio-Technical Design: The Future of the Online Community, taking place on Wednesday, 14 December from 1:00-2:00 PM EST (GMT-5).
Socio-technical design research comes from the early 1990s, when computer networking became widely possible. Researchers are now looking to the principles of socio-technical design to explore relationships in human networks which rely on technology.These principles are critical to the development of viable online communities, especially with the advent of Web 2.0 technologies, which have shifted content creation to the user community. Learn about the field of socio-technical design and how to incorporate these design principles into the design and development of online technical communication user communities.