Information Week has an article about how social media changes technical communication, written by an author who recently presented to the STC Palm Beaches Chapter.
Proof that editing matters: the BBC quotes a man who states that businesses in the U.K. are losing millions of pounds in online revenue due to poor spelling.
The blog disambiguity takes a look at user experience versus customer experience.
Userfocus lists 20 things you can do this year to improve your user’s experience.
And finally, MindTouch has compiled a list of techcomm and content strategy’s top 400 most influential folks, and many STC members and communities are included—with @stc_org ranked number five overall. See the full list on the MindTouch blog and on their Twitter account. They also listed the top ten in a variety of other categories, so check it all out to see if you’re included! And for those of you just starting on Twitter, following those 400 would be a great beginning. Just click on the link above and then “Follow this List.”