Beginning on 10 July, Guiseppe Getto returns with a brand new course on a crucial topic for technical communicators: usability. If you’ve ever struggled to create usable websites, documentation, or applications, or you’re getting a lot of customer complaints about your products or services, Usability 101: What Every Organization Needs to Know is for you! This course will take place on Tuesdays from 2:00-3:00 PM EDT.
Intelligent content is the foundation of the new age of digital customer experiences. The worlds of marketing communication, technical communication, and localization are converging as companies need to take a more holistic view of how customers interact with their global brands. Let Alan J. Porter be your guide in The Content Convergence Has Arrived, a FREE member-only webinar on 11 July at 2:00 PM EDT.