Intercom Outstanding Article and Guest-Edited Issue Awards

STC gives out two awards for the exemplary work published in Intercom: the best article of the year and the best guest-edited issue of the year. This year’s judging team for the awards consisted of Saul Carliner (Chair), Michelle Despres, Linda Oestreich, Kirk St.Amant, Marta Rauch, and Kelly Schrank.

The judges are pleased to announce the winners of the Intercom Outstanding Article Award: Jenn Carlos, Travis Kelly, and Vivianne Costa for their article, “Measuring Content Like a Marketer: Getting Started with Web Analytics” in the 2016 March issue of Intercom.

The citation reads:

For clearly and enthusiastically explaining how to collect quantitative and qualitative data about Web-based content and use it to strengthen future content and persuade stakeholders of the value of technical communication.

The Intercom Outstanding Guest Edited Issue goes to Nicky Bleiel for her guest-edited 2016 December issue, with a theme of “legends of technical communication.”

The citation reads:

Because of the exceptional commitment of the guest editor, this special issue tells the history of the field from well-informed perspectives and, as significantly, creates an emotional connection with these “legends” and our field.

Congratulations to all the honorees.

Introducing the 2017 Ken Rainey Award Winner

Ken Rainey Award


The Ken Rainey Award for Excellence in Research was established by STC in 2006 to celebrate and honor Professor Ken Rainey’s passion for research that results in improvements to technical communication, especially to practice. The goal of the award is to encourage quality and excellence in technical communication research by honoring those whose research studies have made an outstanding contribution to the field. The committee for this year’s award is Ann Blakeslee, PhD; Charles Kostelnick, PhD; Michael Albers, PhD; and Hope J. Lafferty, AM, ELS.

This year’s winner is Tharon W. Howard. The citation reads: For focused and significant contributions in the area of industry research related to usability and user experience; a superior record of carrying out high-impact research in industry and workplace contexts; a well-deserved reputation in the field; and for mentoring and preparing generations of students for the workplace.

Congratulations to Tharon for this well-deserved honor.

Introducing the New STC Fellows and Associate Fellows

STC is pleased to announce that 11 distinguished members have been named Fellows and Associate Fellows of the Society. They will be recognized at the 2017 STC Summit in Washington, DC.

STC awards the rank of Associate Fellow to Senior Members who have attained distinction in the field of technical communication.

The rank of STC Fellow is conferred upon Associate Fellows who have attained such eminence in the field of technical communication that the Board deems them worthy of being singled out as one of the select few who have distinguished the Society and the profession.

Congratulations to all the honorees, listed below with the preliminary citation. And thank you to both the Fellows Committee (Larry Kunz, George Hayhoe, Jackie Damrau) and the Associate Fellows Committee (Brian Lindgren, Thea Teich, Lisa Cook, Deanne Levander, Mike Markley, De Murr, Carolyn Watt).

Associate Fellows

Stephen Adler

Citation: For dedication to the technical communication profession and sustained, outstanding leadership in his local STC community, which have provided great value to those who work with him.

David Caruso

Citation: For application of content strategy and technical communication best practices in occupational safety and health research, and for dedication and willingness to mentor others at work and in STC.

Joseph Humbert

Citation: For extensive contributions of technical expertise, combined with creativity and business insight, that for many years have made a positive difference for the East Bay Chapter and technical communication in northern California.

Nancy Larbi

Citation: For ease in communicating in international communities in English and French, in-person and remotely, and for dedication to providing the highest standards of technical communication to clients in software technology and international development.

Li-At (Ruttenberg) Rathbun

Citation: For continually encouraging and mentoring technical communicators in best practices and professional development, and for ongoing support to STC communities in providing relevant programs to STC members.

Maralee Sautter

Citation: For enthusiastically promoting the value of technical communication within local and virtual communities, and personal leadership qualities that inspire the professional community and the next generation of technical communicators.

Roberta (Bobbi) Werner

Citation: For dedication to developing STC leaders, enacting continuous improvement processes, flawlessly carrying out new STC initiatives while leading conferences and chapters, and for embodying the spirit of volunteerism as a role model for students.

Ben Woelk

Citation: For passionate support and mentoring of STC leaders and members by modeling servant leadership and developing innovative solutions that strengthen STC communities.


Patrick Lufkin

Citation: For your more than two decades of STC leadership in the Bay Area chapters and the Management SIG, and especially for your work in support of scholarships and communication competitions.

Mark Lewis

Citation: For your tireless devotion, enthusiastically pioneering in content strategy/marketing and DITA; for your knowledge in promoting the profession, and your willingness to work with anyone in the field of technical communication.

Linda Roberts

Citation: For your tireless advocacy for the profession as an author, teacher, and mentor, and especially for your passion for making products and information about them accessible.