Category: Usability

I am co-author of Web Services, Service-Oriented Architectures, and Cloud Computing: The Savvy Manager’s Guide. In the book, I describe how a Glass-type of device would be used for facial recognition, translating items in a menu, translation, and getting directions to a restaurant to name a few examples. At the time the book was written (2011 and 2012), a wearable technology was on the drawing board and not yet available to the public. Glass was the kind of technology you read about in Popular Science. Envisioning the possibilities for using Glass meant that nothing was impossible—everything was possible. The only limitation to what was possible was technology. Surprise—it’s here: Glass.

Why do so many applications consume more processing power than the average PC can support? Maybe that’s why I spend more time watching the wheel go round and round as applications try to boot up. Is the problem that I Read more

During the holidays, I saw a line of people sitting on the sidewalk in front of Best Buy. Not wanting to miss an opportunity to stand in line for something, I asked the greeter at Best Buy why everyone was Read more

I met Nicki Davis at the 2013 Summit. She talked to me about the ethnographic research she was doing and I thought her research might be of interest to you. Encouraging her to write about her research took a lot Read more

Would you be comfortable knowing that a heart-monitoring machine has a few glitches, but otherwise has 98% accuracy? Would you be comfortable knowing that the software you are using to calculate your income tax has a few calculation errors? Would Read more