Links of Interest, 4 April: Tech Support, Wiki, Plain Writing, and More

Sarah O’Keefe and Scriptorium discuss the common organizational pattern where tech comm and tech support are in conflict.

Trying to decide which wiki is right for you? Use the WikiMatrix, provided by CosmoCode.

Tom Johnson of I’d Rather Be Writing creates a collaborative post to answer one reader’s question about how to become a content strategist.

Technical Communication Center explores plain writing for medical insurance policies, which it sees as a growth field for technical writers.

And finally, one publisher has decided to get out of the printed books field—and into apps. Read about Nick Calloway and his gamble.