Discover STC’s Digital Intercom

This three-minute video tour showcases the most popular features of the new digital magazine. With the September 2020 issue of Intercom, STC leveled-up the online reading experience of the magazine with a new digital platform intended to help members make Read more

Note from the Editor – June Intercom

June Intercom is guest edited by Jack Molisani with a theme of career management and prosperity. Jack is president of ProSpring Technical Staffing, executive director of The LavaCon Conference on Content Strategy and TechComm Management, and author of Be The Captain of Your Career: A New Approach To Career Planning and Development. He has solicited six articles that showcase ways to be more successful and influential in the workplace. This issue also marks the retirement of Jack’s column Advancing Your Career. Thank you, Jack, and all the authors in this issue of Intercom for your expertise and assistance with promoting our professional development.

Note from the Editor – May Intercom

The May issue of Intercom centers on ethics and has been guest edited by Dr. Derek Ross. Derek is an associate professor in Auburn University’s Master of Technical and Professional Communication Program; co-director of LUCIA, Auburn’s laboratory for usability, communication interaction, and accessibility; and the ethics columnist for Intercom. His research interests include perceptions of environmental rhetoric, ethics, and document design.

A Note from the Editor – March Intercom

A common theme in this issue on megatrends in technical communication is the human factor. In three articles on disruptive technologies—the Internet of Things, Big Data, and machine translation—the authors have each shown how human effort is a required factor in interaction with these technological solutions, in such roles as user advocates, data interpreters, and translation experts.

October Intercom: Letter From the Editor

Have you ever worked on a technical communication project that needed help? The October issue of Intercom focuses on solving communications problems in the workplace and in “rescuing” troubled projects and teams. Heather Meeker Green and Rachel DiGiammarino from Accordence Inc., a consulting firm specializing in negotiation, communication, and personal effectiveness skills, have provided an article with their recommendations for driving a successful project—“‘Project Rescue:’ A Mindset for Collaboration.” They suggest three essential practices for creating collaborative environments in the workplace—leveraging interests, broadening perspectives, and de-escalating tensions. They claim this strategic approach ignites collaboration and results in effective rescues.