You write, you edit, you design, you architect … how do you know whether what you're doing is useful, impactful, and meeting client and business needs? Find out with the live Web seminar Defining and Evaluating Success: Metrics for Information Architects, presented by Andrea Ames and Alyson Riley on Thursday, 27 June, from 4:00-5:00 PM EDT (GMT-4)
In this webinar, Andrea and Alyson will describe how to define and evaluate success for your initiatives, first with an overview of metrics and how technical communicators can approach measurement to ensure your impact is understood by those who pay you, and then by focusing on how you can build your own evaluation framework to manage your metrics and bring more meaning to results and reporting.