Dr. Guiseppe Getto is an Associate Professor of Technical and Professional Communication at East Carolina University and is Vice President of Sales, Marketing, and UX for YetOpen, LLC, an open source software development firm: https://yetopen.com/. His research focuses on utilizing user experience (UX) design, content strategy, and other participatory research methods to help people improve their communities and organizations. He has published a co-edited collection, Content Strategy in Technical Communication, with Routledge. The findings of his research have been published in peer-reviewed journals such as IEEE Transactions on Professional Communication; Technical Communication; Computers and Composition; Rhetoric, Professional Communication, and Globalization; Communication Design Quarterly; and Reflections; as well as conference proceedings for the Association for Computing Machinery’s Special Interest Group on Design of Communication (ACM SIGDOC). His work has also appeared in industry-based publications such as Intercom and Boxes and Arrows. He has taught at the college level for over fifteen years. During that time, he has consulted and formed research and service-learning partnerships with many non-profits and businesses, from technical writing firms to homeless shelters to startups. He is also a poet. His first book, Familiar History, is currently available from Finishing Line Press: http://guiseppegetto.com/poetry/. Read more about him at: http://guiseppegetto.com .