Entered the field of technical communication in 1980. I have been a writer, editor, tech pubs manager, online Help author, user experience advocate, trainer, and consultant. Since 2001, I have focused on training and consulting. I am a regular speaker at various international conferences on technical communication, and have served on the board of directors of STC (Society for Technical Communication).
Specialties:TC theory, tech pubs training, editing skills, bidirection/bilingual website usability
|ID||Event Name||Duration||Start Date|
|Creating an Inhouse Style Guide||1 Hours||August 22, 2018|
|Secrets of User Compliance||1 Hours||July 25, 2018|
|LABEL EDITING: GREAT THINGS IN SMALL PACKAGES||191 Weeks||November 25, 2014|