MaryKay (MK) Grueneberg has been a professional technical communicator for 39 years. She is a writer and editor and has ten years of team management experience. She is a Certified Professional Technical Communicator and an STC Fellow. She is on the Advisory Board for the Professional Writing Program at the College of DuPage. MK enjoys helping to demystify technical things. She currently is a User Assistance Development Architect at SAP and is a remote employee working with multiple global teams. She has presented at LavaCon, Spectrum, STC Summits, STC Chicago and other STC chapter meetings, and internal SAP conferences.