Professors

Zohra Mutabanna

Senior Technical Writer

Zohra Mutabanna is a Senior Technical Writer at Blackbaud. She has a Masters in Technical and Professional Writing from Northeatern University, Boston. Zohra specializes in content strategy, information architecture, UX writing, and user research. She has extensive experience in creating customer-focused documentation that enables users to acieve their tasks quickly and efficiently. She currently produces […]

Gabby Pascuzzi

Gabby Pascuzzi has over 6 years of technical writing experience, having written documentation for software and hardware in the storage and cybersecurity spaces. In Fall 2018, Gabby was a contestant on CBS’s 37th season of Survivor: David vs. Goliath. As a communication specialist, she savored the opportunity to maneuver the social and strategic mechanics of […]

Jeff Scattini

Technical Documentation Manager

Maralee Sautter has been a technical writer and instructional designer in the industries of high-tech/software, health, science, transportation, education, and government (Intel, Xerox, Thermo Jeff Scattini is the Technical Documentation Manager for Crunchyroll, a world-wide anime streaming service. Primarily based in the San Francisco Bay Area, he has been a technical writer, localization manager, information […]

Maralee Sautter

Manager, IDL SIG

Maralee Sautter has been a technical writer and instructional designer in the industries of high-tech/software, health, science, transportation, education, and government (Intel, Xerox, Thermo Fisher Scientific, Cambia, Regency/Blue Cross, City of Vancouver (WA), and more). Her favorite title is educator since she was an adjunct instructor at Portland State University for over 12 years. Currently, […]

Jesslyn Parrish

Jesslyn Parrish has a PhD in Texts & Technology from University of Central Florida. Her doctoral research focused on creating an interactive digital narrative that teaches users about the impact invisible disabilities have on daily life.