Kari Chalker

Lead Environmental Planner, SWCA Environmental Consultants

Kari Chalker is a lead environmental planner at SWCA Environmental Consultants. Her diverse background includes 20 years in technical editing, technical writing, and quality assurance, quality control (QA/QC) with a focus on the National Environmental Policy Act, cultural resources, and environmental sciences. She has created QA/QC tools and workflows for use across SWCA’s enterprise and […]

Melissa Closser

BISO UX Lead, Parsons Corporation

Melissa Closser brings 20 years of marketing and technical communication experience in her non-traditional cybersecurity role as BISO User Experience (UX) Lead. She develops data-driven security stories, infographics, and learning modules to make employees strong links in security defense. She provides user behavior and trend analyses and develops ways to improve the user experience while […]

Susan Kelley

Senior Content Strategist, Medidata AI

Susan Kelley is a senior content strategist with Medidata AI. She taught Human-Computer Interaction and Rhetoric at Carnegie Mellon University, is a competitive triathlete, avid traveler, and mom of three grown children. She doesn’t believe that AI will take over the world, but thinks it will help us do our jobs. She holds two graduate […]

Erika Frensley

Technical Writer, Bluware, Inc

Erika Frensley has been a technical writer for more than 30 years in the software, oil and gas, and medical fields. Currently she is working as the main technical writer at Bluware, Inc, using MadCap Flare to keep projects in line. She has been active with the STC Houston and STC South Central Chapter for […]

Meredith Singleton

Chief Strategy Officer, Untold Content

Meredith Singleton has a PhD in Technical and Professional Communication with over ten years of experience as a writer and editor working with clients from a variety of industries. Dr. Singleton made the transition to instructional design as a career field over ten years ago, providing curriculum development, course design and elearning expertise within higher […]

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Society for Technical Communication
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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.