Expert Technical Communicator and Infographics Expert
Currently working at NICE as an Infographics Expert, my passion is visual documentation. With over 20 years' experience as a technical communicator and a background in cognitive psychology and design, my goal is to make online documentation easier to understand and promote a more positive customer experience.
Some of my published articles on visual documentation include:
• Career path crossover: Designing visual documentation (Intercom)
• Tell your documentation story with infographics (tcWorld)
• Leveraging infographics in study schemas (Medical Writing)
|ID||Event Name||Duration||Start Date|
|Leveraging Infographics in Documentation||1 Hours||March 24, 2021|