Saul Carliner, PhD, CTDP is a professor and chair of the Department of Education at Concordia University in Montreal. He specializes in the design of communication and instructional materials for the workplace, the management of groups that produce these materials, and related issues of professionalism and policy. He also an instructor for STC’s certificate programs and advises leaders on communications and learning strategy. Carliner's books include the newly published Career Anxiety–Guidance for Tough Times (with Margaret Driscoll and Yvonne Thayer), the best-selling Training Design Basics, award-winning Informal Learning Basics, and the classic Techniques for Technical Communicators (with STC Fellow Carol Barnum). He has received the Kenneth Rainey Award for Excellence in Research, Jay Gould Award for Excellence in Teaching, Concordia Alumni Award for Teaching, Concordia University Provost’s Circle of Distinction, two STC chapter service awards, CNIE Award of Excellence in Instructional Design, and several Best in Show awards in STC competitions. He is president of the Canadian Network for Innovation in Education, past Editor-in-Chief of the IEEE Transactions on Professional Communication, Fellow and past board member of the Institute for Performance and Learning, and a Fellow and past international president of the Society for Technical Communication.