Sylvia Miller

Sylvia Miller


Denise Kadilak is an Information Architect/Team Manager with Blackbaud, Inc., headquartered in Charleston, SC.  In her 17 years with the company Denise’s responsibilities have ranged from that of a writer creating and maintaining 1000s of pages of user-end documentation to technical-project lead investigating new tools, best practices, and workflows for a 22-member documentation team.

She has presented at several international conferences, including WritersUA, the STC Summit, and CMS/DITA North America on subjects ranging from structured authoring, advanced features in MadCap Flare, trends in Technical Communication, and content management.

In addition to her position at Blackbaud, Denise is a part-time instructor at John Carroll University in Cleveland, OH, teaching the Technical Writing course included in the school’s Professional Writing program.


ID Event Name Duration Start Date
It’s Time to Spruce Up Your Writing! 1 Hours June 10, 2015