How do we design and deliver information in a hybrid world of human-machine interaction?
The Fourth Industrial Revolution (aka Industry 4.0) presents challenges to everyone, and most especially to information specialists. For the first time in history, machines are making decisions that affect humans without human intervention. It is characterised by the spread of connected, autonomous objects (Internet of Things), driven by Artificial Intelligence, with Big Data behind it to train and inform the various algorithms. What is the place of information in this revolution, and what does it mean for practitioners?
Ray Gallon is president and cofounder of the Transformation Society, which promotes digital transformation and organizational learning. He has over 20 years’ experience in the technical content industries, including major companies such as IBM, Alcatel, and General Electric Health Care. Previously, Ray was an award-winning radio producer and journalist, working with broadcasters such as CBC, NPR, France Culture, Radio Netherlands International, Deutsche Welle, WDR. In the late 80’s, Ray was programme manager of WNYC-FM, New York Public Radio.
Ray is the current president of The Information 4.0 consortium, and an associate fellow of the Society for Technical Communication (STC). He is a former STC international board member and past president of STC France. He is a frequent speaker and keynoter on communications topics at conferences and seminars around the world, and currently teaches at the Universitat de Barcelona and the Université de Strasbourg, and serves as co-chair of the Transformation Society and Information 4.0 Research and Development Group (RDG) of the World Federation of Associations for Teacher Education (WFATE). He has also taught in graduate and undergraduate programmes at New York University, The New School, Université de Toulouse Le Mirail, Université Paul Valéry, and Université de Paris Diderot. He has contributed to numerous books, journals, and magazines, and is the editor of The Language of Technical Communication (XML Press).
Ray shares his life between Barcelona, Spain, and the Occitanie region of France