Learning Experience Design
- Learning Experience Design
This author posits that this article (the one that you will read), is part of a learning experience. Learning experiences aren’t a matter of classroom delivery – they are any interaction with a user, customer, or individual in which the person is going to learn something.
- Elements of Learning Experience Design
Designing adult learning experiences that take place either online or in a classroom has always traditionally been about defining a curriculum. That process of curriculum creation is most commonly called instructional design. But, in the same way that user experience design requires much more than deciding what content should go on a website, true learning experience design requires much more than curriculum.
- The Reiss Motivation Profile
The Reiss Motivation is used as a tool to determine a person’s fundamental goals and values. In his research, Reiss reduced human psychological motivators down to 16 basic desires. We can explore these motivators to determine what might drive our learners to succeed.
- It’s the Journey, Not the Destination: How Metaphor Drives Growth After Goal Attainment
Note that this requires academic library access. I do not recommend paying for the PDF if you do not have access. This article examines 6 studies involving over 1,600 people across cultures and samples, and demonstrates that construing an achieved goal as a journey one has completed led to a greater likelihood of people continuing behaviors aligned with this attained goal.
- Personas: The Foundation of a Great User Experience
This primer on personas explains how businesses can get the most from developing and employing them. Consider the learner as you explore this resource and ideate on how you might take these principles over to the LX design space.
- Use Learner Persona Templates to Tailor Your Development Strategy
The folks at Gloo share their perspectives on how you can use custom learner personas to tailor your learning and development strategy. I highly recommend that you download their free template and modify it to suit your needs.
- 10 Tips to Better Learner Personas
Another offering from the Gloo folks, this post shares tips on how to create accurate learner personas. As always, keep in mind the situation and environment that you are designing for – and keep the focus on YOUR learners.
A leader in the user experience field, the Neilson Norman Group conducts groundbreaking research, trains and certifies UX practitioners, and provides UX consulting to clients. This is one of my go-to resources!
Resources and ideas for integrating UX strategies into your work. Explore the articles and podcasts for insight and practical examples.
IDEO introduces design thinking, how it came to be, how it is being used, and steps and tools for mastering it.
- Design Thinking Resources from IDEO
The best resources from IDEO U's online design thinking courses: Insights for Innovation, From Ideas to Action and Storytelling for Influence.
- Design Thinking Resources from the d.school at Stanford
The folks at the d.School curated a collection of resources from their classes and workshops for you to explore.
- The Principles of Service Design Thinking – Building Better Services
This article shares the general principles of service design, drawn from the design ethos of Design4Services, the organization that is committed to developing service design and promoting business transformation.
- This is Service Design Thinking
This website is built around the book, This is Service Design Thinking. The book explains the service design approach and the companion site offers additional insight into the theory and practice of service design.
This library shares 54 hands-on descriptions that help you apply the key methods used in service design. These methods include instructions, guidelines, and-tips-and tricks for activities within research, ideation, prototyping, and facilitation.