Are you familiar with the Flynn effect? It states that each generation of children is getting smarter than the previous generation. Needless to say, so are products. Think Driverless cars! But what's happening with your help content? Is it keeping pace with Flynn's users? Tune in to this webinar to listen to the challenges users face with traditional content and some of the ways to address these challenges. Let's look at what makes content intelligent and how you can create such content. Flynn will be pleased.
If you’re responsible for documentation of any kind, you know the pain points associated with planning for creation, delivery, and governance. Much documentation now has to live in variety of formats and cater to several audiences. Learn the secrets to effective documentation project management, including research, content development, publication, and governance.