Carolyn Kelley Klinger – Fellow

Wikis > Carolyn Kelley Klinger - Fellow


For her boundless enthusiasm, her advocacy of STC as the voice of the profession, and her unwavering devotion to recruiting, training, and supporting STC volunteers.


Carolyn Kelley Klinger started her career as a geographer, making digital maps using pre-GUI Geographic Information Systems software for local government agencies. Forced to start fresh due to corporate instability, she found a soft landing in the field of technical communication, where she has stayed since 1994. In the 22 years since, she has gathered expertise in multiple domains and technologies, always seeking to communicate more clearly. After 10 years of independent consulting, she now works as an employee of a biotech research company that consults to the National Cancer Institute, which is part of the National Institutes of Health. She writes technical documentation and manages the content of a large wiki that bioinformaticians and scientists use as they endeavor to cure cancer.

Carolyn began her career in Washington, DC–Baltimore Chapter leadership in 1998 as the chapter’s Secretary. Since then, she has gained broad experience by holding all chapter offices, including three terms as President. She is particularly proud of having increased her chapter’s local reputation by forging relationships with related organizations, holding many joint events over the years. She currently contributes to her chapter’s events and competition committees, supports chapter administration, and advises chapter leaders.

Carolyn supports the Society at the international level through her work on behalf of the Community Affairs Committee, and through her past work as Nominating Committee member and Intercom Editorial Advisory Panel member. In 2009, STC’s Executive Director appointed her to represent STC in meetings with the Bureau of Labor Statistics (BLS) on the inclusion of technical communication in the U.S. Occupational Outlook Handbook.

Carolyn expends time and energy in efforts that support the technical communication profession. She is an enthusiastic booster of STC, speaking often to individuals, schools, and professional groups about the benefits of the profession. She also provides informational interviews and other types of informal mentoring to students. A domain that Carolyn cares deeply about is accessibility. Between 2009 and 2015, she presented 24 workshops to STC chapters, local universities, and government organizations on Section 508 accessibility techniques for electronic documents. Carolyn is grateful to the role of STC in her life. It has provided both the challenge and the recognition that are integral to a well-rounded professional career.

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