I have over 15 years of experience as a senior-level Technical Writer, documentation specialist, and Technical Communication department manager. My background includes graphic design and layout, editing, marketing communication, process and procedures, and software development documentation. I have worked as a lone writer during much of my career (department of one) and worn many hats, leading various projects that intersect and serve a variety of ‘customer’ needs and audiences. For the past 5 years, I have remotely managed a remote team of technical writers that prepare and publish software release documentation. For formal education, I have a Master of Technical and Scientific Communication degree.
I am an active Associate Fellow of the Society for Technical Communication and have held various chapter-level leadership positions, including 2 years as President of the Philadelphia Metro Chapter (receiving Distinguished Chapter Service Award in 2014). I am a regular presenter at regional STC Conferences (including Philadelphia, Rochester, and New England) and have also presented at STC Summit. My most recent STC leadership experience was as Chair of the 2016 and 2017 internal STC Summit conferences, where I was responsible for building and managing the volunteer team that produces and supports the education program (such as theme, topics, speakers, and sessions).