Events

Podcasting for Fun and/or Profit

Free

In this webinar we’ll use Chaucer and his astrolabe to study the timeless elements of great technical communication. Attendees will view advanced writing and editing skills through an ancient lens and emerge ready to produce concrete, concise, and cutting-edge documentation that’s just right for their audience.

At 1:00 PM

Meet Your Customers: An Introduction to Jobs-to-be-Done

Free

Jobs-To-Be-Done (JTBD) is a customer-centered approach that helps identify the “secret sauce” to your customers’  success – their motivation – and anticipated outcomes when performing a job. In this webinar, we will briefly discuss the JTBD theory, needs framework, and the job story format. Donn will demonstrate how to build out a short job story. You’ll have some time for hand-on practice. Finally, he will  describe how JTBD can lead to opportunities for innovation.

At 12:00 PM

The Unified Content Repository: How to Break Down Silos and Unify the Content Management and Delivery Experience

Free

Managing content across multiple systems is a headache. The more content, the more systems, the bigger the headache. At Ingeniux, we’ve experienced this first-hand with a number of our clients – and we know what you can do about it. The goal is relatively simple: Unify the content library in a single application and deliver that content wherever necessary. But, you also need a solution that can support multiple authors, enable content reuse, provide metadata, integrate with third-party applications, and more.Sound impossible? We’re here to show you that it’s not!

At 1:00 PM

Contact

Society for Technical Communication
11110 Sunset Hills Road | Reston, VA 20195
Email: Info@stc.org
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