Board of Directors
The President calls and presides at meetings of the Society, the Board, and the Executive Committee, and appoints chairs and members of Society advisory committees, subject to Board approval.
Craig Baehr is an STC Fellow and Professor of Technical Communication at Texas Tech University. He has served STC as Chief Examiner of the Certified Professional Technical Communicator Program, Chair of the Certification Committee, Chair of the TCBOK Committee, Program Director of the Academic SIG, and as Faculty Advisor for the Texas Tech University Student Chapter. Dr. Baehr is author of three books, Web Development: A Visual-Spatial Approach, Writing for the Internet: A Guide to Real Communication in Virtual Space, and The Agile Communicator: Principles and Practices in Technical Communication. Previously, he worked in industry as a technical writer, editor, Web developer, and program director for ten years for the U.S. Army Corps of Engineers.
The Vice President assumes the duties of the President in the absence or incapacity of the President and performs such other duties as the President or the Board may assign.
Kirsty Taylor manages product internationalisation, content development and shared services for RPMGlobal’s enterprise suite of software for the global mining industry, and is based in Brisbane, Australia. Kirsty is a senior member of the STC, served as Secretary on the board from 2016 to 2020, and is thrilled to be serving as Vice President.
The Treasurer (1) oversees Society finances; (2) works with Society staff to prepare an annual budget for approval by the Board; and (3) delivers a report to the members on the Society’s financial condition at the Society’s annual business meeting. The Treasurer performs such other duties as the President or the Board may assign.
James Bousquet is a senior customer training coordinator at ATS Life Sciences, and lives in Waterloo, Ontario, Canada. After 14 years in software engineering, he transitioned to technical communication 12 years ago and has been a customer trainer since 2013.
Jim holds degrees in Biology and Systems Design Engineering, as well as certificates in Physiology, Technical Writing, and Teaching/Training Adults. He served as Treasurer of the Instructional Design and Learning SIG, as President and Treasurer of the STC Southwestern Ontario Chapter, and received a Distinguished Chapter Service Award in 2017. He also enjoys helping to organize Fluxible, an annual UX Design conference in Waterloo.
The Secretary keeps minutes of all Society, Board, and Executive Committee meetings and distributes them in accordance with Board policies and procedures; and performs such other duties as the President or the Board may assign.
Timothy Esposito is a Senior Principal Technical Writer at Oracle Corporation where he works on logistics software. An STC member since 2005, for the Philadelphia Metro Chapter Timothy has served as Scholarship Chair, Treasurer, Webmaster, Vice President, and President. During his term as PMC president, STC-PMC won a Pacesetter award, the platinum level Community Achievement Award twice, and was named Community of the Year for 2017. In 2015 he won the Distinguished Chapter Service Award; in 2016 Tim became an Associate Fellow and then a Fellow in 2019. When not working on STC projects, Tim volunteers with his township historical commission where he creates a monthly email newsletter. Tim also spends time with his family, rescues greyhounds, and tries out new board and card games with friends. (www.linkedin.com/in/timothyesposito/ )
Immediate Past President
The Immediate Past President shall be the individual who most recently served as President, who is a Society member and who is willing to serve in such capacity. If the individual who most recently served as President is unable or unwilling to serve as Advisor, the Board may appoint another previous Officer of the Corporation to serve as Advisor. The Immediate Past President shall perform such other duties as the President or the Board may assign.
Ben Woelk, CISSP, CPTC, is Program Manager for the Rochester Institute of Technology Information Security Office. Ben holds degrees from the University of Florida, Trinity International University, and the University of Rochester, and an Advanced Certificate in Technical Information Design from RIT. Ben teaches courses in Technical Communication, Computing Security, Cyber Security Policy and Law, and Introverted Leadership. Prior to joining RIT, Ben provided technical communications and change management consulting to a number of Rochester-area Fortune 500 companies.
Ben is an STC Associate Fellow and the 2017 recipient of the STC President’s Award. A frequent contributor to Intercom and other publications, he served as Intercom guest editor twice, most recently for the February 2017, “Personality, Temperament, and Technical Communication” issue. Ben was a keynote speaker for the 2018 ISTC Technical Communication UK and presents frequently at regional and international technical communication and cyber security conferences. Ben has served his local chapter, STC Rochester, in many positions, including president and Spectrum Conference co-chair. Ben’s STC service includes a term as Director and Chair of the Community Affairs Committee (2013-15) and he championed the establishment of the current STC Scholarship program.
Ben's current interests include working with other higher education security awareness practitioners to develop effective programs solutions, mentoring and coaching new and aspiring introverted leaders, and speaking and presenting workshops on introverted leadership, creating security awareness programs, and technical communication. Ben is the creator and host of the Hope for the Introvert podcast.
Every Director represents all members of the Society and serves as a communication link between the Board and members, communities, and any programs for which the Director has been assigned. Directors are voting members of the Board.
Bethany Aguad has worked in academe, hospitality, and financial services leveraging her communication skills and process improvement to solve information problems. Her experience in STC has played an integral role in her development as a technical communicator and a leader.
In her years with STC, she has received the Distinguished Service Award for Students and Distinguished Chapter Service Award, been a Sigma Tau Chi honoree, co-managed STC’s student outreach initiative, and represented students on the Community Affairs Committee. She currently serves the Society on the scholarship committee.
Bethany has served her local chapter, STC Florida, in many positions, including Treasurer, Webmaster, and most recently, President. She has nurtured her passion for student outreach through co-managing the education committee, pairing students at the University of Central Florida (UCF) with professionals in the industry through the chapter’s successful mentoring program.
A graduate of UCF with a B.A. and an M.A. in English—Technical Communication, Bethany has received the prestigious Melissa Pellegrin Memorial Scholarship and the Stuart Omans Award for Excellence in Technical Communication.
In 2018, she led the STC Florida chapter through the responsibilities of hosting the 2018 Summit, while presenting on two panels during the event. She has also presented at Leadership Day at three STC Summits on the benefits of mentoring programs to STC members, universities, and communities.
She currently works as a Technical Documentation Specialist at Sagent Lending Technologies in Lake Mary, Florida where she handles the publishing process for loan servicing documentation.
Todd DeLuca is a Technical Communications professional with 20 years experience as a senior-level writer and manager in documentation, content management, and release delivery for IT software (financial services) and hardware systems. Todd currently administers policies and procedures at the National Renewable Energy Lab (NREL) in Golden, CO.
Todd is an active volunteer leader and Associate Fellow with the Society for Technical Communication (STC), currently serving as Director. He has also chaired the STC Summit conference and was President of the Philadelphia Metro Chapter. Todd recently moved from Pennsylvania to Colorado, where you will find him doing outdoorsy mountain stuff and exploring the greater Denver area in search of tasty craft brews.
Laura Palmer is a Professor and Chair of the Department of Technical Communication and Interactive Design at Kennesaw State University. Laura took her first technical communication courses during her undergraduate degree and realized she’d found what she was looking for—a practical and relevant way to convey complex information to audiences. She began her technical communication career working in publication design and production and was a member of the Canada West Coast Chapter of STC in Vancouver, BC. After several years, Laura pursued both her master’s and PhD degrees in Technical Communication at Texas Tech University in Lubbock, TX. After graduation, she joined Southern Polytechnic State University (now Kennesaw State University) and followed in the footsteps of well-known technical communication faculty including Dr. Ken Rainey, Dr. Carol Barnum, and Dr. Herb Smith.
As the Chair of an academic department housing a Technical Communication degree, Laura’s interests center on establishing relevance for the future of the field. She actively seeks to re-invigorate interest in technical communication and, more importantly, introduce a new generation of students both in college and in high school to a profession with countless possibilities. In her own research, Laura explores topics with a shared relevance for both practitioners and academics. Currently, her work focuses on re-envisioning the technical editing class, roles for technical communicators in SEO and analytics, and the emerging use of blockchain for search marketing.
Ann Marie Queeney has spent the majority of her technical communication career as a senior document specialist at Johnson & Johnson medical device companies in New Jersey, California, and Indiana. She managed document systems, edited procedures and other process documents, and advised document users on company requirements, government regulations, and ISO standards. In 2014, she started her technical communication consulting business, A.M. Queeney, LLC.
Ann Marie is an active STC volunteer and received the Distinguished SIG Service Award for her contributions. She has also served in several SIG (now COP) leadership positions. She is grateful for the career and personal development opportunities made possible by STC and the generous members who are her colleagues, friends, and mentors.
Ann Marie lives in central New Jersey and is a board member and active volunteer for a nonprofit organization that presents historical programs about her county. The six-year old organization is considered one of the largest of its type in New Jersey.