Board of Directors

Contact the board with your comments and suggestions at


The President calls and presides at meetings of the Society, the Board, and the Executive Committee, and appoints chairs and members of Society advisory committees, subject to Board approval.

Dr. Liz Herman is a long-time PMP- and CPTC-certified technical communicator currently managing a contact center knowledge, content, and training team. She is versed in organizational knowledge management and change management and has worked in the healthcare, education, agriculture, and transportation industries. She is a Fellow with the Society for Technical Communication (STC).

Vice President

The Vice President assumes the duties of the President in the absence or incapacity of the President and performs such other duties as the President or the Board may assign.

Danielle M. Villegas is based in Central New Jersey and is currently a Senior Knowledge Base Specialist at Cox Automotive. She has worked in the past at Deloitte, Merck, United Technologies, the International Rescue Committee, MetLife, Novo Nordisk, and BASF, and taught at New Jersey Institute of Technology. Her background is grounded in content strategy, web content management, UX/UI strategy, technical writing, social media, project management, e-learning, and client services.

Danielle is known for her tech comm blog, TechCommGeekMom, and she has presented for Adobe, the Society for Technical Communication (STC), the IEEE ProComm, Institute of Scientific and Technical Communication (ISTC)’s TCUK conference, and Drexel University’s eLearning Conference. She has written articles for the several leading tech comm and e-learning publications. Her work also extends into print, as she has authored articles for STC’s Intercom magazine, and was included as a the only American commentary contributor in the ISTC’s fourth edition publication of Reginald Kapp’s The Presentation of Technical Information (2018).

Danielle is an active member of the STC. She has held several roles in the Philadelphia Metro Chapter, including Chapter President and Conference Chair for the chapter’s conference, CONDUIT. She has also been a member of the STC Community Affairs Committee and the STC Education Committee, chaired the STC Distinguished Community Service Award Committee, and is a 2021 STC Distinguished Community Service Award winner.


The Secretary keeps minutes of all Society, Board, and Executive Committee meetings and distributes them in accordance with Board policies and procedures; and performs such other duties as the President or the Board may assign.


Dr. Jackie Damrau

Dr. Jackie Damrau, a distinguished professional with over 25 years of experience in business process management and software development, is a seasoned product owner, business analyst, and senior technical writer/editor. Currently she holds the role of Product Owner at Cathedral Plumbing of Texas, where she provides business requirements, conducts testing on a proprietary software platform, and maintains documentation for various applications and systems.

A Fellow of the Society for Technical Communication (STC), Dr. Damrau earned the esteemed 2023 STC Lifetime Achievement Award for Excellence in Service. As the Book Review Editor of the Technical Communication journal, she contributes significantly to the field by soliciting books from publishers for over 30 reviewers. With a Doctorate in Business Administration from California Coast University, Dr. Damrau has a deep commitment to learning and sharing knowledge.

Over two decades of involvement in STC leadership positions, including two terms on the Nominating Committee, Chair of the Community Affairs Committee, and Chair of the Education Committee from 2020-2023, showcase her dedication. An avid presenter at STC conferences, webinars, and other professional events, she has published almost 300 articles and book reviews on technical communication, content strategy, and user experience.


The Treasurer (1) oversees Society finances; (2) works with Society staff to prepare an annual budget for approval by the Board; and (3) delivers a report to the members on the Society’s financial condition at the Society’s annual business meeting. The Treasurer performs such other duties as the President or the Board may assign.

Roberta (Bobbi) Werner has been a technical communicator for 30 years. She holds a BA in English and TV/Radio and an MA in English. She taught writing at Syracuse University for 20 years and distinguished herself as a leader not only in the SU Writing Program but among adjunct composition instructors in the profession. She served as editor of FORUM, the National Newsletter of the Non-Tenure-Track Faculty, which led to her appointment to the College Composition and Communication Editorial Board in 1999.  Bobbi also developed a corporate training and technical writing business serving Niagara Mohawk, Lockheed Martin, New Venture Gear, United Healthcare, Philips Broadband, and several other corporations in Upstate New York. In 2000, these contract opportunities opened the door to full-time work as a writer. After two full-time technical writer positions at different companies, Bobbi joined Welch Allyn (now Hillrom Skaneateles) in 2008, moved up the ranks from Senior to Lead Writer, and then Manager in March 2019. She was promoted to Senior Manager in February 2021.

Bobbi formerly served as a leader in the STC Rochester and Central New York chapters, as well as on the STC Alliance Competition Council. She actively mentors several STC members through the STC Mentor Board. Bobbi earned the rank of Associate Fellow in 2017, served as a Track Manager on the 2018 STC Summit Committee, and was recognized as an STC Fellow in 2021.

Immediate Past President

The Immediate Past President shall be the individual who most recently served as President, who is a Society member and who is willing to serve in such capacity. If the individual who most recently served as President is unable or unwilling to serve as Advisor, the Board may appoint another previous Officer of the Corporation to serve as Advisor. The Immediate Past President shall perform such other duties as the President or the Board may assign.

Timothy Esposito is the Manager of Logistics Documentation at Oracle Corporation where he supervises an international team of technical writers. An STC member since 2005, Timothy serves on the Board of Directors as the President. STC honors and awards include Society Fellow, the STC President’s Award, Distinguished Chapter Service Award for the Philadelphia Metro Chapter (PMC), and the Chicago Chapter’s President’s Award. During his term as PMC president, the chapter won a Pacesetter award, the platinum level Community Achievement Award twice, and was named Community of the Year for 2017.  When not working on STC projects, Tim volunteers with his township historical commission where he creates a monthly email newsletter and curates a museum. Tim also spends time with his family, rescues greyhounds, and tries out new board and card games with friends. (


Every Director represents all members of the Society and serves as a communication link between the Board and members, communities, and any programs for which the Director has been assigned. Directors are voting members of the Board.


Dr. Guiseppe Getto

Dr. Guiseppe Getto is an Associate Professor of Technical Communication and Director of the M.S. in Technical Communication Management at Mercer University. His research focuses on utilizing user experience (UX) design, content strategy, and other participatory research methods to help people improve their communities and organizations. He has published a co-edited collection, Content Strategy in Technical Communication, as well as a co-authored book, Content Strategy: A How-to Guide, both with Routledge. The findings of his research have been published in peer-reviewed journals such as IEEE Transactions on Professional  Communication; Technical Communication; Computers and Composition; Rhetoric, Professional Communication, and Globalization; Communication Design Quarterly; and Reflections; as well as conference proceedings for the Association for Computing Machinery’s Special Interest Group on Design of Communication (ACM SIGDOC) and the IEEE Professional Communication Conference (ProComm). His work has also appeared in industry-based publications such as Intercom and Boxes and Arrows. He has taught at the college level for twenty years. During that time, he has also consulted and formed research and service-learning partnerships with many non-profits and businesses, from technical writing firms to homeless shelters to startups. During his time as a member of STC, he has served on numerous Society committees including the Scholarship, Education, and Jay R. Gould Teaching Award Committees as well as serving as President, Membership Chair, and Treasurer for the STC-Carolina community. He is currently chair of the STC Website Committee. Read more about him at:

Jennifer Goode, PhD, CPTC is the founder and Chief Learning Officer at Anypso, a consultancy that specializes in strategic learning, organizational change management, and people and performance measurement. She has worked with a variety of clients to provide targeted learning solutions with a focus on learner experience, measurable outcomes, and large-scale organizational change. Jennifer has over 20 years of experience in learning and development practice, including 16 years as a corporate trainer and higher ed instructor. She is also a co-founder of Your Journey to Leadership and founder of Anypso Academy, where she lends her expertise to individual, group, and organizational training and development. She is a frequent presenter and workshop leader at national and international conferences. In her spare time, Jennifer enjoys adventuring with her family—in the kitchen, in the garden, and on the road.


MaryKay Grueneberg

MaryKay (MK) has been a professional technical communicator for over four decades and an STC member for almost 25 years. She is a Certified Professional Technical Communicator and an STC Fellow. MK has served at the Society level as a TCBOK Editor, ISA Competition judge, CAA/Pacesetter Awards Committee member, CAA Revamp Task Force, Nominating Committee member, and STC CAC Outreach Team member.

She was very active in the STC Chicago Chapter for over 20 years. During her time with the chapter she held multiple officer positions, including two terms as Chapter President. She held multiple committee manager positions and managed, co-managed, or judged in the local competition for over 15 years.

She is a writer and editor and has 15 years of team management and project team lead experience. She currently is a User Assistance Development Architect (Writer/Editor/Team Lead) at SAP and is a remote employee working with multiple global teams. She has presented multiple times at LavaCon, Spectrum, Leadership Days at STC Summits, STC Chicago meetings, other STC chapter meetings, and internal SAP conferences.


Dr. Amanda Patterson

Dr. Amanda Patterson is a technical communications manager with a proven track record in the manufacturing sector. She specializes in developing strategic communication strategies and leads technical writing teams to streamline processes and deploy advanced software solutions. Her leadership has resulted in significant reductions in time to market and the successful implementation of AEM Guides and DITA structured authoring. An active member and leader within the Society for Technical Communication, Amanda contributes to the field through conference presentations, community leadership, and webinars. Her expertise in content management, process improvement, and compliance with regulatory standards positions her as an expert technical communications professional.


Dr. Wendy A. Ross

Dr. Wendy A. Ross, STC Associate Fellow, has been a member of STC since 2008. With 20 years of technical communication experience, she has served as Vice President, President, and mentor for STC Rochester and as an Advisory Panel Chair for STC.

Dr. Ross is a project manager for the City of Rochester, managing technical projects with budgets up to $1.5 million and 50 team members. She earned an Ed.D. in Executive Leadership in 2022.

Dr. Ross is dedicated to leadership that helps people reach career success while respecting their authentic selves. As an STC Director, she would apply her project management skills to help STC successfully implement strategic plans.

As the Pharmacy Communication Advisor for H-E-B, Jamye helps design training programs and materials for various projects and initiatives within the pharmacy department. She also manages communications between the corporate office and the store pharmacies.

An Associate Fellow of STC, Jamye serves as the current President of the South Central Texas chapter. She also volunteers with the Instructional Design and Learning SIG as its Treasurer and Survey Manager and belongs to various SIGs. Jamye has also volunteered at the Society level in various roles, including the Community Affairs Committee, the Community Achievement Award and Pacesetter Award committees, and the Associate Fellow committee. Over the past several years, she has reviewed several publications for the Technical Communication journal.

When not making “sense out of the seemingly senseless” in the tech comm world, Jamye enjoys transforming yarn into pretty and useful objects. She lives in San Antonio, TX.