What is documentation quality? How do we measure and achieve it? Steven discusses what quality means in the techcomm field.
Features: Volume 66 | Issue 8
Lisa examines how usability testing is one methodology from user experience design that has helped her improve document quality though a new...
Ben explains why traditional documentation methodologies cannot support mass changes, but open source can.
Rochelle looks at what the term “quality” has meant in documentation over time, what it means now, and how that compares with ideal documentation.
The authors have a number of virtual conversations about how content consumers define content quality.