Strimling breaks down the importance of aligning content with audience needs by defining documentation quality.
Features: Volume 65 | Issue 6
The author provides four maxims for conversational cooperation, which can be applied to technical documentation.
Learning about your users is crucial, but how do you evaluate potential sources of information about them? Dhanagopal offers an availability...
Manuals inform users, but they also empower them to question and disrupt the very systems they describe. The author uses the example of pregnancy...
Hart details how to attract diverse candidates by avoiding gender bias in job descriptions, pronouns, and scenarios.