Spool breaks down how writing can be used to add value to a product without changing anything about the product itself.
Unlocked Article
Features: Volume 65 | Issue 7
The authors discuss how the research, visual design, and UX roles at IBM in uence content, and how content teams can leverage other departments...
The meaning of colors varies in different cultural contexts and impacts how we communicate. Schwartz explores how color and multicultural...
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Features
Opsteegh examines the Justinmind software platform and its usefulness for website usability testing.
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Columns
Ethical Editing: A Case Study in Avoiding Predatory Publishers
This column deals with how to identify and avoid predatory publishers.
Cognition, Chunking, and Design
Our brain is an amazing computer. Like all computers, our brains also have limitations affecting how much data they can process at once. This factor...
Structured Creativity
When it comes to content design, Alan J. Porter believes there is a lot technical communicators can learn from the folks in marketing.
Departments
Technical communication-related events and meetings from around the globe.
An elevator pitch makes perfect sense, because people embrace the idea of having a better understanding about products and services they encounter.
About Intercom
Intercom, the magazine of the Society for Technical Communication, is published to provide practical examples and applications of technical communication that will promote its readers’ professional development.
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