Two core competencies, project planning and project analysis, lay the...

Technical communicators must develop content in appropriate genres...

The organizational design competency focuses on guidelines and...

Mastery of written communication requires knowledge and understanding...

Designing the document is the fourth phase of technical communication development, after planning and researching, organizing and drafting, and...

Reviewing and editing processes are key steps in maintaining quality control during the content lifecycle. Because most content development projects...

Content management focuses on teamwork and using websites to develop and manage information products. Competency in content management ensures...

Production and delivery ensures the documentation or services provided match the intended outcomes identified at the beginning of a project and that...

By Cindy Currie | STC Fellow and Kit Brown-Hoekstra | STC Fellow Ask a Tech Comm Manager is an advice column geared toward answering all those...