It’s important that technical communication teams feel heard, empowered, and inspired. From an executive perspective, the author outlines a framework for how to effectively lead tech comm teams.
Unlocked Article
Features: Volume 65 | Issue 3
The author provides a case study showing how her company created a global content strategy by aligning the content strategy with business objectives...
How can you make an effective career transition by applying tech comm skills? The author shows us how through her personal leadership path.
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Features
The Introvert in the Workplace: Becoming an Influencer and Leader
Being an introvert doesn’t preclude you from becoming a leader and influencer, particularly in tech comm. The author talks to introverted leaders...
Leadership in Technical Communication Education
This article offers practical tips to forge a successful career in technical communication, particularly in education.
Stay Flexible to Stay Employed
Have you ever been asked to do tasks outside the scope of your job description? Use this author’s advice to see these tasks as opportunities to stay...
Looking for Carrots: Ideas for Encouraging Online Collaboration in the Workplace
Technical communicators are often called upon to collaborate with other teams, but may not have the authority to get these teams to participate. The...
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Columns
Finding Information Resources in the Metrics Community
Are resources on metrics important? They are, according to the 2017 DITA Satisfaction Survey by Scott Abel. In this survey, two of the top five...
Context, Culture, and Usability
Usability is about context. If you know where someone performs a process, you can develop materials for that setting. The idea is conforming content...
The Elephant in the Room
By Vanessa Generaux | Guest Columnist This column features ethics scenarios and issues that may affect technical communicators in the many aspects of...
Side Hustles and Restructuring
In this month's Ask a Tech Comm Manager, Cindy and Kit answer questions about moving to Agile, restructuring teams, and doing freelance work when you...
Departments
This is a book about change—societal and organizational—and what associations must do to deal with this. New membership models can help associations survive...
Organization Events Across the Globe 1. 15-18 May Bid & Proposal Con 2018, the Association of Bid, Proposal, Business Development, Capture, and Graphics...
A technical writer deals with corporate transitions and being a lone writer by stretching his skills and knowledge to other areas.
About Intercom
Intercom, the magazine of the Society for Technical Communication, is published to provide practical examples and applications of technical communication that will promote its readers’ professional development.
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