Intercom, the magazine of the Society for Technical Communication, is published to provide practical examples and applications of technical communication that will promote its readers’ professional development.
Publisher Society for Technical Communication
Chief Executive Officer: Liz Pohland
Executive Editor Alisa Bonsignore
CONTRIBUTING EDITORS
Scott Abel, Meet the Change Agents
Thomas Barker, The Academic Conversation
Cruce Saunders, Content Engineering
Ryan Weber, Student Perspectives
Russell Willerton, Ethics
Shawneda Crout, Intersections
EDITORIAL ADVISORY COMMITTEE
Kit Brown-Hoekstra (Chair)
Saul Carliner
Michelle Corbin
Alyssa Fox
Michael Opsteegh
STC BOARD OF DIRECTORS
Officers
Kirsty Taylor, President
Aiessa Moyna, Vice President
Craig Baehr, Immediate Past President
Bobbi Werner, Treasurer
Timothy Esposito, Secretary
Directors
Todd DeLuca
Laura Palmer
Sree Pattabiraman
Ann Marie Queeney
SOCIETY FOR TECHNICAL COMMUNICATION
3251 Old Lee Highway, Suite 406
Fairfax, VA 22030
+1(703) 522-4114 | +1(703) 522-2075 fax
Send questions and correspondence to the editor at the above address. General information about STC: stc@stc.org or www.stc.org.
Address Changes: membership@stc.org
Intercom Editorial: intercom-editor@stc.org
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Intercom (ISSN 0164-6206) is published 8 times a year by the Society for Technical Communication, 3251 Old Lee Highway, Suite 406, Fairfax, VA 22030, a nonprofit educational organization, as a service to its membership. Membership in STC includes a subscription to Intercom. Periodicals postage paid at Fairfax, VA, and additional offices.
Postmaster Send address changes to Intercom, Attn: Membership, c/o Society for Technical Communication, 3251 Old Lee Highway, Suite 406, Fairfax, VA 22030.
Copyright © 2018 by the Society for Technical Communication. All rights reserved. Printed in the USA.
All articles in Intercom are copyrighted by the authors unless otherwise indicated. Anyone interested in reprints, reproductions, or reuse must contact the authors for permission. To advertise in Intercom, contact intercom@stc.org Society for Technical Communication, 3251 Old Lee Highway, Suite 406, Fairfax, VA 22030. Ph: +1(703) 522-4144; Fax: +1(703) 522-2075.