Intercom, the magazine of the Society for Technical Communication, is published to provide practical examples and applications of technical communication that will promote its readers’ professional development.
Publisher Society for Technical Communication
Chief Executive Officer: Liz Pohland
Executive Editor Andrea Ames
Editorial Assistant: Shonell Bacon
Scott Abel, Meet the Change Agents
Thomas Barker, The Academic Conversation
Kit Brown-Hoekstra and Cindy Currie, Ask a Tech Comm Manager
Cruce Saunders, Content Engineering
Michelle Corbin, Editing Matters
Kirk St.Amant, Health and Medical Communication
Ryan Weber, Student Perspectives
Russell Willerton, Ethics
EDITORIAL ADVISORY COMMITTEE
Kit Brown-Hoekstra (Chair), Saul Carliner, Michelle Corbin, Alyssa Fox, Michael Opsteegh
STC BOARD OF DIRECTORS
Ben Woelk, President
Craig Baehr, Vice President
Jane Wilson, Immediate Past President
James Bousquet, Treasurer
Kirsty Taylor, Secretary
Directors: Todd DeLuca, Alisa Bonsignore, Bethany Aguad, Laura Palmer
SOCIETY FOR TECHNICAL COMMUNICATION
3251 Old Lee Highway, Suite 406
Fairfax, VA 22030
+1(703) 522-4114 | +1(703) 522-2075 fax
Send questions and correspondence to the editor at the above address. General information about STC: firstname.lastname@example.org or www.stc.org.
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Intercom Editorial: firstname.lastname@example.org
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Intercom (ISSN 0164-6206) is published 8 times a year by the Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22030, a nonprofit educational organization, as a service to its membership. Membership in STC includes a subscription to Intercom. Periodicals postage paid at Fairfax, VA, and additional offices.
Postmaster Send address changes to Intercom, Attn: Membership, c/o Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22030.
Copyright © 2018 by the Society for Technical Communication. All rights reserved. Printed in the USA.
All articles in Intercom are copyrighted by the authors unless otherwise indicated. Anyone interested in reprints, reproductions, or reuse must contact the authors for permission. To advertise in Intercom, contact Stacey O’Donnell at email@example.com, Society for Technical Communication, 9401 Lee Highway, Suite 300, Fairfax, VA 22030. Ph: +1(703) 522-4144; Fax: +1(703) 522-2075.