Zohra Mutabanna

Senior Technical Writer

Zohra Mutabanna is a Senior Technical Writer at Blackbaud. She has a Masters in Technical and Professional Writing from Northeatern University, Boston. Zohra specializes in content strategy, information architecture, UX writing, and user research. She has extensive experience in creating customer-focused documentation that enables users to acieve their tasks quickly and efficiently. She currently produces […]

Zenobia Redeaux

Manager of Technical Publications and Training, Sensys Networks, Inc.

Zenobia “Z” Redeaux is a technical communicator with over 25 years’ experience creating online and printed documentation for diverse software and hardware industries. Throughout the years, Z worked for many organizations where she was the lone writer managing multiple projects simultaneously. Because of this, she continually investigated new ways to reuse her content across various […]

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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.