Watch Out!: Monitoring Social Media for Documentation Feedback (Spotlight Sessions)

Your marketing department uses social media to monitor your brand and your company’s reputation. Did you know that you can also monitor those sites and networks to get feedback that your documentation team can use? In this session we will discuss the various sites and methods you can use to help your documentation team improve their products, your department’s awareness, and your value to your customers and to your organization. Who should attend this session? New to topic