Effective Communication During Times of Change


Change is an unavoidable part of life. But change is hard, and it makes us uncomfortable even when we welcome it. As technical communicators, embracing change and making it part of our professional growth journey is the key to staying relevant. Join us for this webinar to learn how to assess the communication-related dimensions of going through change, and how to apply specific techniques to adjust your communication content and style to stay on top of your game.

At 1:00 PM

The Challenge of Delivering a Personalized Search Experience


In this session, we will explain why quality of experience for the reader is actually conditioned by both quality of content and quality of search. We will then address the foundational principles of modern search engines like Google (content indexing, metadata auto-tagging, behavior tracking, analytics, etc.), and explain how the same concepts can be applied to technical documentation, making it easy to dramatically increase the value of content for users.

At 2:00 PM