Who are technical communicators and where are we going as a profession? Find out in this webinar presenting the results of the first census of the field in over a century and discuss the implications to our profession and our individual careers with the researcher, a former STC president.
This webinar will review the practical aspects of making technical content available through Salesforce, and of interconnecting that content with the different functional domains of Salesforce.
Adding video to your technical communications arsenal sounds like a good idea, but who has the time to create videos when you’re buried in a pile of Release Notes, software change requests, and “bug write-ups?” The answer to that question is, “you do!” Attend this one hour session and remove some of the mystique about producing help videos and the time commitment it requires. In one hour, we will go through the creation of a video that describes a software feature, from start to finish!
Governance may not be a “four letter word” but in many organizations that’s exactly how it’s treated. Governance is key in all organizations that create content, and it’s especially important in regulated industries where content must be scrutinized and verified before it’s made available to the public. Often it’s blamed for slowing down the creative process, or increasing time-to-market. Those aren’t features of “governance”, but are indicative of a poor or inappropriate implementation. Join me as I explain why governance is important and how you can streamline your governance process.