MENTAL MODEL DIAGRAMS: SUPPORTIVE CONTENT FOR SPECIFIC FOLKS

Speakers

Indi Young
Presenter

Start

End

Wish you had more time to deeply understand customer reasoning? Mental model diagrams provide a clear roadmap of where to invest your energies, and where you shouldn’t. Derive information architecture, head off arguments, and get everyone on the same page. Stretch your limited resources by building the diagram over time, depending on core behaviors that will last decades.

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Contact

Society for Technical Communication
11110 Sunset Hills Road | Reston, VA 20195
Email: Info@stc.org
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