The 14 Habits of Highly Effective Technical Writers
Are you a highly effective technical writer? If you are not, how can you dramatically improve as a technical communicator? If you are, how can you help others to become highly effective?
What if there were some tips or ideas that could make your job dramatically easier, and your performance dramatically more effective? Would you want to know about them? Join us to find out!
Give it Your Best Shot: Video Training Fundamentals
Video production for training is long past being a nice-to-have. Creating effective video training in the field or studio, for delivery on multiple devices presents a variety of design challenges which include specialized planning with attention to composition, duration, script, recording methods, and editing techniques. This session covers the process of designing video training from […]
A Script Theory Approach to Usability and Design
Effective design involves understanding the contexts in which individuals use content. Such contexts of use, however, can be complex situations. Designing for them requires technical communicators to identify a range of factors that affect how information is accessed and used based upon different conditions. In such cases, the question becomes “What factors affect how individuals […]
Conference Room Prototyping: A User-centered Way to Choose CCMS
When it comes to buying content management tools, the typical process is to gather requirements and perhaps issue an RFP. However, that tends to focus all the attention on the feature list and technical specifications, rather than the key team processes and functions that the tool should support. As a result, many businesses buy solutions […]
Why Use Markup Languages for Software Documentation?
Agile software development workflows require that documentation be developed as part of the product and delivered frequently. If your documents use the same repository as does the code of software developers, then timely integration of docs and code is easier to achieve. Using text-based markup languages for docs facilitates this integration process. Markup languages can […]