The 14 Habits of Highly Effective Technical Writers
Are you a highly effective technical writer? If you are not, how can you dramatically improve as a technical communicator? If you are, how can you help others to become highly effective?
What if there were some tips or ideas that could make your job dramatically easier, and your performance dramatically more effective? Would you want to know about them? Join us to find out!
Conference Room Prototyping: A User-centered Way to Choose CCMS
When it comes to buying content management tools, the typical process is to gather requirements and perhaps issue an RFP. However, that tends to focus all the attention on the feature list and technical specifications, rather than the key team processes and functions that the tool should support. As a result, many businesses buy solutions […]
Why Use Markup Languages for Software Documentation?
Agile software development workflows require that documentation be developed as part of the product and delivered frequently. If your documents use the same repository as does the code of software developers, then timely integration of docs and code is easier to achieve. Using text-based markup languages for docs facilitates this integration process. Markup languages can […]
The Other Kind of Funnies: Comics in Technical Communication
This webinar proposes the exciting idea of developing comics-style technical communication. It refutes the stigma that comics have little to do with technical communication—that the former is entertaining (in a low-brow sense) and juvenile, whereas the latter is practical and serious (to the point of stuffiness). The webinar argues that comics are a medium first […]
Building a Culture of Feedback in Your Organization: A Key Leadership Goal for Technical Communicators
This webinar is based on two in-depth online modules the presenter and his colleagues have developed, based on published research, about the power of feedback as a driver for learning in writing. Here, it is presented to technical writers who themselves are asked to lead their teams to becoming better communicators. We think of this […]