Recorded Webinars

Negotiation. Just saying the word makes many people quake in terror or withdraw in discomfort because it feels adversarial to them. But, change the word to collaboration and people smile and lean in to hear more. And yet, that is what negotiation really is—collaborative problem-solving. You have something someone else needs and they have something […]

Can Tech Pubs and the rest of the organization (ROTO) find true happiness in marriage? Can technical communicators achieve inner peace with ROTO living together under a robust XML architecture? The answer is a resounding, “Maybe.” In this webinar we will explore structured writing, XML, and what is needed to make this Modern Family work productively at the enterprise level.

This webinar will present the value of the free and open-source platforms as a resource for technical communication students, trainees and trainers. As an example, we will give an overview of the documentation for the GNOME desktop environment used on Linux platforms. You will hear the inside story about how GNOME documentation team creates both […]

Register Now: Members: $59; Nonmembers $99; Student Members: $29 Get the Most From and For Your Team Being a manager means that you’re responsible for getting things done not only on your own, but also through the efforts of your team. Achieving high performance levels requires two things: making sure your team members have the [...]