Distributing Training and Help Videos: If You Build It, Will They Come?
Part 4 in Video Series: Distributing Training and Help Videos: If You Build It, Will They Come? You’ve gone through all the steps to create a training video, but one question remains: how do you make that new video available to customers? In this presentation, we will discuss the questions that need to be answered […]
FREE STC Chapter/SIG Member-Only Webinar: Targeting Content to Your Users’ Goals
Working in the faster pace of an agile environment and having more frequent interaction with user advocates and users led us to rethink the content we were providing and in what format. We now provide more targeted text documentation, run usability tests to improve the user interface and add embedded user assistance, and have started […]
FREE STC Member-Only Webinar:Optimal Use of Microsoft Word for Web Publishing
FREE STC Member-Only Webinar Optimal Use of Microsoft Word for Web Publishing This webinar focuses on advanced techniques to make the most out of MS Word in the context of web publishing. Throughout many organizations, Word is the preferred drafting platform. Many organizations feel that XML is sometimes too burdensome or an overreach considering their […]
Your At-Home Office—Organization Rules!
With so many of us working at home all of the time or some of the time, it’s important to have an at-home office that enables us to work smart, efficiently, and effectively. Our clients and employers expect and deserve our best. That means that we need to do quality work within the allotted time, […]
Creating Illustrations from Scratch
Illustrating concepts for technical documentation can be daunting, particularly if you have to begin from scratch. For example, how do you illustrate an algorithm without giving away trade secrets? How do you condense an entire procedure into one icon? How do you show actions like adjusting hardware with multiple nuts and bolts for different results, […]