December 13, 2018 - 2:00 PM
December 13, 2018 - 3:00 PM
Linguistic Analysis: Are You Cooperating with Your Readers?
In conversation, even with strangers, people tend to work together to communicate. “Conversational cooperation” is done unconsciously. Philosopher of language Paul Grice formalized the communication rules people follow in his four “maxims of conversational cooperation.” Linguists use the maxims as a tool to analyze discourses of all kinds. Someone who violates one or more of the maxims makes the communication less effective than it should be. A violation could even be a signal of deceit or dishonesty.
Technical writing is discourse, even if it is not quite a normal conversation. It is possible to analyze a user manual or a warning label or a glossary in terms of the maxims. Does it give the reader too little information? Or too much? Can it be misinterpreted? Is the organization effective? Might some of the language be misleading?
This webinar will describe and explain the “Gricean maxims” and how they are used in the field of discourse analysis. And how they can be used in the field of technical communication, as one way to ensure that your documentation does its job of communication effectively.
Frequently Asked Questions
When do education events take place?
Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).
A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.
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Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.
Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.
To participate in a webinar and an online course, you must be able to access Adobe Connect, STC’s online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.
I registered for an online course, what are my next steps?
Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC’s course management site, which attendees will receive the login instructions two (2) days before the course begins.
If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.
I registered for a webinar, but will be unable to attend. Will a recording be available?
If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.
I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?
If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.
I want to take a specific course that isn't listed online. Will it be offered in the future?
STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.
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