Trends in Tech Comm That Support Augmented and Virtual Reality


Katherine Brown-Hoekstra
STC Fellow Principal, Comgenesis, LLC


December 19, 2018 - 2:00 PM


December 19, 2018 - 3:00 PM

Trends in Tech Comm That Support Augmented and Virtual Reality

The future of technical communication is visual and interactive. This statement should not come as a surprise to anyone who’s been paying attention to the changing demographics of the workforce, the maturation of the technology that facilitates this, and to customer expectations.  Universities, such as Colorado State University, are building interdisciplinary design centers to explore best practices and to research the psychological and ethical implications of such interaction. Heavy Equipment manufacturers are already realizing the benefits of augmented and virtual reality (AR/VR) on training and maintenance services. Airline pilots have been training with flight simulators for years, and the improvements in technology will continue to improve the training experience. Companies in other industries are also exploring how AR/VR can work for them.

This webinar explores how trends in technical communication support the development of AR/VR, and how AR/VR might change the way we work and communicate in the coming decades. While only 5% of companies currently use AR/VR according to a recent survey by The Content Wrangler, many more are beginning to explore the possibilities. Tech Crunch, ABI Research, and Business Insider are predicting that by 2020 (just one year from now) the industry will grow to more than $100 billion dollars (Armfield et al.). We need to be ready when our companies start asking questions.

What can the audience expect to learn?

  • How tech com trends can support augmented reality.
  • Possible uses for augmented reality and some potential challenges.
  • Ideas for incorporating augmented reality into your content strategy.

Frequently Asked Questions

When do education events take place?

Webinars are held every Wednesday afternoon from 2-3 PM EDT/EST (GMT-4/5).

A majority of online courses are held Tuesdays-Thursdays between 10:00 AM-1:00 PM EDT/EST (GMT-4/5), as to not conflict with webinar times.

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Registered attendees will receive the Adobe Connect instructions three (3) hours before the webinar begins, approximately at 11:00 AM EDT/EST.

Registered attendees will receive the Adobe Connect instructions one (1) day before the online course begins.

To participate in a webinar and an online course, you must be able to access Adobe Connect, STC's online meeting space. You can test your Adobe Connect connection here. Adobe Connect is a standard web seminar tool (no separate download required) and all you need is a reliable Internet connection and phone line, or a computer with VoIP capabilities.

I registered for an online course, what are my next steps?

Once you register for an online course, you will receive a confirmation receipt that day. A majority of our online courses uses Moodle, STC's course management site, which attendees will receive the login instructions two (2) days before the course begins.

If you cannot access Adobe Connect and/or Moodle (as needed), then you will not be able to successfully complete an online course.

I registered for a webinar, but will be unable to attend. Will a recording be available?

If a registered attendee is unable to attend a webinar that day, they will receive an email with a link to the recording, and an evaluation link along with the PDF of the presentation.

I registered for a webinar and/or an online course, but cannot attend at that time. Will I receive a refund?

If a registered attendee is unable to attend a webinar and/or an online course, the cost is transferable to a future event, but is not refundable. Online registration closes one-two business days before the education event begins.

I want to take a specific course that isn't listed online. Will it be offered in the future?

STC rotates its courses every year as we try to offer the most popular ones within the first half of the year. Online courses are subject to change or are offered more than once per quarter. If a course is not listed, STC will offer it again in the following year.

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The Society for Technical Communication advances technical communication as the discipline of transforming complex information into usable content for products, processes, and services.