Speakers
Donn DeBoard
PresenterStart
August 21, 2013 - 2:00 PM
End
Address
9401 Lee Highway, Suite 300, Fairfax, VA 22030 View mapCustomer Journey Maps visually illustrate your customer’s experience using your product. We’ll define customer journey maps, their components, and how to create them. We’ll discuss the benefits of customer journey maps and how we can measure success. Finally, you’ll create a customer journey map for a real-world situation.