An Introduction to HTML5
HTML5 and its supporting technologies, CSS and JavaScript, change how user interfaces are built. With HTML5, you get support for local storage, graphics, and network communication to deliver applications that are truly web- and cloud-based. What we’ll cover: A light history of HTML, CSS, and JavaScript, overview of the technology and how they fit together; […]
FREE STC Chapter/SIG Member-Only Webinar: Targeting Content to your Users’ Goals
Working in the faster pace of an agile environment and having more frequent interaction with user advocates and users led us to rethink the content we were providing and in what format. We now provide more targeted text documentation, run usability tests to improve the user interface and add embedded user assistance, and have […]
It’s Time to Spruce Up Your Writing!
If we’re not careful, our writing can include wordiness, redundancies, and dangling or misplaced modifiers. Maybe these errors occur because we’re pushing to meet deadlines, we’re not good at editing our own work, or time just doesn’t permit us to do the in-depth recheck of our work that we’d like to do. You probably weren’t […]
Yes, Technical Communication Can Be Lifesaving Work!
True communication requires someone who receives, understands and, sometimes, acts upon the message. The recipient’s part in information exchange is critical in industries where life itself hinges on preventing high potential (HiPo) incidents—those that can cause severe disabilities, fatalities, and extensive property damage. In such hazardous industrial environments, accident investigators often cite the root cause […]
TOWARDS AN AGILE AUTHORING METHODOLOGY: LEARNING FROM LEAN
Agile programming has grown in popularity and it has led to new challenges for those involved in providing user assistance for those applications. So is it time for technical authors to develop an equivalent method for developing content for these projects? Is it time to develop an “Agile authoring” methodology? Also, if we want to […]